Terminology used within this document:
a) ‘We Design London’ or ‘We’ or ‘Us’ applies to the business We Design London, its employees and owner.
b) ‘Work’, ‘Works’ or ‘Project’ is any work undertaken or service provided by We Design London for the Client on their request, which are also detailed in the Confirmation of Order email and/or document.
c) A ‘Client’ or ‘You’ or ‘Your’ is a person, persons, business or organisation using any of the work, website, projects or services provided by We Design London.
d) ‘Confirmation of Order’ email, document or invoice is the email, document or invoice supplied to the Client, which includes all work that will be carried out at the request of the Client for the stated total Project Fee.
e) The ‘Deposit’ is 50% of the total quoted project fee for work undertaken by We Design London at the request of the Client.
f) ‘Live Mode’ is when the website is launched and is available on the Client’s chosen domain.
g) ‘Domain’ is the website address as specified by the Client.
h) ‘Hosting’ will enable the client to keep the website visible on line. There is an annual charge associated with hosting.
i) The ‘Development Process’ is a 5 stage process in the development of the Client’s website. The 5 stages are: 1. Discovery. 2. Focus. 3. Design. 4. Refine. 5. Launch. Each stage is clearly defined on this website.

terms and conditions

  1. By working with We Design London you agree to be bound to all the Terms and Conditions set out on this page and website (the ‘Agreement’). Please read these Terms and Conditions carefully. 
  2. We have the right to amend our Terms and Conditions at any time. Any changes will be made via this website.
  3. The Works that will be carried out for the Client will be confirmed in the We Design London Confirmation of Order email and/or document. Once We Design London receives the Deposit from the Client, this contract becomes legally binding and all monies owed for the Work carried out must be paid in full on completion and handover.

    Fees and Payment
  4. We Design London requires 50% of the total quoted project fee (the ‘Deposit’) to be paid before any Work commences. The final 50% of the total quoted fee plus any additional fees that have accrued during the Development Process must be paid on completion of all Works. The handover of the project files or the launch of the website in ‘Live Mode’, will only take place when the remaining outstanding balance of payment is paid and received in full.
  5. Payment must be made by cheque or bank transfer. Please make all cheques payable to 'We Design London'. Account details for bank transfer will be made available to the Client in the Confirmation of Order document.
  6. After the start of the first stage of the 'Development Process', the Client loses all right for refunds for any payments already made. Any refund will be at the sole discretion of We Design London. Once the Client has approved the third stage of the Development Process, 'Design', as set out on this website, then the Client is fully liable to pay for the complete amount of the project cost agreed in the Confirmation of Order document. If a Project is cancelled or postponed after the start of the third stage, all outstanding payments for all work completed beyond what was already paid for must be paid by the client.
  7. We Design London will return the Deposit to the Client if the Project does not go ahead on account of We Design London.
  8. Invoices will be sent by email. We can send you an invoice by post but please do bear in mind we are trying to be as green as possible.

    Hosting
  9. The Deposit payment the Client makes includes an annual Hosting fee for the first year for the Client’s one website as well as one domain name registration if required. You have the right to cancel Your web Hosting at any time but You will not be refunded any losses incurred. In order for Hosting to continue beyond the first year, the Client takes full responsibility for paying for annual Hosting thereafter in order to keep the website active.
  10. We Design London cannot guarantee, at any time, that Hosting (and thus visibility of or access to the client's website online) will be always available and cannot be held responsible for any problematic issues associated with the hosting server or problems associated with the Internet and/or any telecommunications network. We Design London shall have no liability for any loss or damage caused to the Client due to any viruses, worms, Trojan horses or other similar devices.

    Prices
  11. We Design London has the right to amend its prices at any time. Current Clients will be notified of any such changes in advance.

    Ownership
  12. The Work, Project, Website and any code or design undertaken by We Design London at the request of the Client is fully owned by We Design London until after total payment has been received in full and the Project or Works are complete and handed over to the Client. Thereafter, the Project or Website is owned by the Client. We Design London will ensure that the Website will be working fully on handover.
  13. We Design London has the right to amend any information on the websites it builds at any time. The Client will always be notified in advance if this is the case.

    Content
  14. We Design London cannot be held responsible for any content in the Client’s website. The Client will take full legal responsibility for all content on the Client’s website.
  15. We Design London expects that the Client will undertake all necessary research before proceeding to pay for a website, product or service from We Design London. This includes ensuring that the Client’s business, project or idea which also encompasses any content provided to We Design London is fully viable and compliant within UK law and/or the law residing in the Client's geographical jurisdiction or any jurisdiction within which the Client’s Website or Project is actively promoted. It is imperative that the business, project or idea is not illegal in any way.
  16. We Design London cannot be held responsible for any external links You may wish to have on Your website. Anyone who clicks on external links does so at their own risk.
  17. Any files, images, text, logos or business ideas taken by the Client from another website, individual or company that is not personal to them and given to We Design London to be included on the Client's website is strictly prohibited. We Design London will not be held responsible nor liable for such acts should they occur as the Client will take full legal responsibility.
  18. We Design London may purchase images to be included on the Client's website. The Client is strictly prohibited from using these images in any other separate project or website. We Design London will not be held liable for any misuse, copying, altering or distribution of these images by the Client and/or any other person.
  19. We reserve the right to refuse the implementation of any abusive content on any website we build. This includes, but is not exclusive to, any offensive content or images relating to torture, pornography, drugs and violence as well as those of an offensively racial or religious nature.
  20. We provide a service to update Your website as and when required. Minor changes, such as amendment to small amounts of text or changing an image, for instance, are free of charge. Any greater amendments beyond this will incur a fee and payment of this service will be agreed with the Client before any such updates have been made.

    Indemnities and Limitation of Liability
  21. We Design London and its affiliates, agents, employees and third party providers cannot be held responsible nor liable for any loss or negative impact on the Client's business operations, sales, profitability, cash flow, expenses including solicitors/legal fees, operating time, use, opportunity, reputation, data, whether actual or anticipated, that the Client claims is a result of a website, product or service provided by We Design London. We Design London cannot be held liable for any indirect or consequential loss or damages howsoever caused that results from the use of, or the inability to use, services, products or websites provided by We Design London, even if such parties have been advised of the possibility of such damages. In the event that a court or arbitration panel, as the case may be, should hold that the limitations of liability or remedies available as set forth in the Agreement or any portions thereof, are unenforceable for any reason, or that any of the Client’s remedies under this Agreement fail, then the Client expressly agrees that under no circumstances will the total, aggregate liability of We Design London and any of its third party service providers, employees, distributors, agents or affiliates, to the Client or any party claiming by or through the Client for any cause whatsoever exceed the Deposit or entire project cost, regardless of the form of action and whether in contract, statute, tort or otherwise.
  22. The Client shall indemnify and keep We Design London fully indemnified against any and all third party claims of infringement of intellectual property rights affecting the Client’s content on the Website or Project or the Hosting services.

    SEO
  23. Should the client require Search Engine Optimisation, We Design London will duly provide such a service but we do not guarantee any level of high ranking or specific placement on any search engines.  

    Termination
  24. We may terminate this Agreement and the Agreement set out in the Confirmation of Order document forthwith if You fail to pay any sums due to us as they fall due.
  25. We may terminate this agreement upon written notice if You breach any of these Terms and Conditions and You fail to correct the breach within seven (7) days following written notice from Us specifying the breach or if You are a company and go into insolvent liquidation or if you are a person and You are declared bankrupt.
  26. On termination of the agreement We shall be entitled to immediately block your Website and to remove all data located on it. If the breach is not corrected within seven (7) days, We will be entitled to delete all data located on Your website.

    General
  27. Upon acceptance of the Website by the Client, the Client shall procure and maintain a hyperlink from the Website homepage to We Design London’s homepage in the form of “Site developed by We Design London” or similar agreed form.
  28. Upon acceptance of the Website by the Client, the Client shall allow examples of the finished Project or Website to be showcased on the We Design London website.
  29. Neither party, the Client or We Design London, shall be permitted to refer to their working relationship or discuss the Project in any press or publicity, without first obtaining the written approval of the other Party to the content of the disclosure.
  30. Neither Party shall use the other Party’s confidential information for any purpose other than to perform its obligations under this Agreement.